[PDF.75mp] Customer Value Generation in Banking: The Zurich Model of Customer-Centricity (Management for Professionals)

Customer Value Generation in Banking: The Zurich Model of Customer-Centricity (Management for Professionals)

[PDF.ui01] Customer Value Generation in Banking: The Zurich Model of Customer-Centricity (Management for Professionals)

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 |  2015-07-17 |  2015-07-17 | File type: PDF

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||From the Back Cover||The banking sector is undergoing a process of fundamental transformation – mainly due to the challenges of digitalization, insistent customers, regulation and a volatile economic environment. This book provides an in-depth understandin

The banking sector is undergoing a process of fundamental transformation – mainly due to the challenges of digitalization, insistent customers, regulation and a volatile economic environment. This book provides an in-depth understanding of the underlying logic of 21st century’s banking environment and helps to develop a roadmap for the successful transformation of contemporary business models. The authors introduce the ‘Zurich model for a customer-ce...

You can specify the type of files you want, for your device.Customer Value Generation in Banking: The Zurich Model of Customer-Centricity (Management for Professionals)   |  Stefanie Auge-Dickhut, Bernhard Koye, Axel Liebetrau. A good, fresh read, highly recommended.

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